10 Tips for choosing the Right Language Lab or Communication Skills Laboratory

9. What is the certificate and licensing agreement policy of the company? How about product updates and service calls -- are they chargeable?

Check if the company is issuing a perpetual one-time licensing fee or if it is renewable per user and/or after a certain period from the date of installation. If the license is renewable, it could prove to be a very expensive proposition. Also, do not forget to inquire if the company charges for after-sales service and product updates. Usually, reputed companies offer free support, service and product updates during the first 12 months proceeding installation and offers to continue to offer the same at a nominal AMC or Annual Maintenance Contract.


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